1. Who We Are
InsulatorX is a brand of Jingyuan Electric (Jiangxi) Co., Ltd., a manufacturer of high-voltage and UHV porcelain insulators. You can contact us at support@insulatorx.com.
Legal
Privacy Policy
This Privacy Policy explains how Jingyuan Electric (Jiangxi) Co., Ltd. ("we", "us", "our"), operator of the InsulatorX brand and the website insulatorx.com, collects, uses, and protects information in connection with our website and our content-publishing application.
July 3, 2026
2. Information We Collect
Website enquiries: When you contact us or submit an enquiry form, we collect the information you provide, such as your name, email address, company, and message. Usage data: Standard technical data such as IP address, browser type, and pages visited, collected to operate and improve our website. Social media account data: Our content-publishing application connects to our own official social media accounts, including TikTok. See Section 4.
3. How We Use Information
To respond to enquiries and provide customer support. To operate, maintain, and improve our website. To publish our own original marketing content to our official social media accounts. To comply with legal obligations.
4. TikTok Integration
Our application integrates with TikTok through TikTok's Login Kit and Content Posting API. When an authorized administrator connects our official TikTok account, we access the account's basic profile information (open ID and display name) solely to confirm which authorized account content will be published to, and we use the granted permissions to upload and publish videos to that same authorized account. We use this access only to publish our own original brand content to our own official TikTok account. We do not collect, store, sell, or share the personal data of any TikTok users, and we do not access data belonging to other TikTok accounts. Our use of information received from TikTok complies with the TikTok Developer Terms of Service and Developer Policies.
5. How We Share Information
We do not sell your personal information. We may share information with trusted service providers who help us operate our website and services (such as hosting and analytics providers), and with authorities where required by law. When we publish content to TikTok, that content is shared with TikTok in accordance with TikTok's own terms and privacy policy.
6. Data Retention
We retain personal information only for as long as necessary for the purposes described in this policy or as required by law.
7. Data Security
We implement reasonable technical and organizational measures to protect information against unauthorized access, loss, or misuse. Access tokens used for social media integrations are stored securely and are accessible only to authorized personnel.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise these rights, contact us at support@insulatorx.com.
9. Cookies
Our website may use cookies and similar technologies to operate the site and understand usage. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date above indicates when it was last revised.
11. Contact Us
If you have questions about this Privacy Policy, contact us at support@insulatorx.com.